Digital Debt Management

Intelligent Digital Debt Management

Connect with a Debt Management Advisor

Running a business is no doubt exhausting and overwhelming. There are plenty of tasks to juggle. It may often feel like you are spending more time and resources on the admin tasks, with no time left to focus on your core business practices. EU Credit Business Solutions is here to offer you an efficient and seamless way to manage those crucial day-to-day business tasks.

Connect with a Debt Management Advisor

Managing debt can be overwhelming, but the right advisor can help you build a personalized plan to regain control of your finances. Our free tool quickly connects you with trusted debt management professionals in your area, making it easier to find the guidance and support you need to work toward financial stability.

Rethinking Debt Collection: Overcoming a Tarnished Reputation

Debt collection is an industry that gets a bad rap among customers and the general public. The traditional method of debt collection – repeated calls to customers, aggressive tactics – has hurt organisations financially and socially. Customers whom debt collectors harass are even less likely to resolve their accounts. They can even cause untold damage to the financial organisation by taking up their case on social media.

Add actionable insights into Collections

=>Utilize ML models for recoverability and reachability scores of borrowers

=>Leverage EU Credit Business Solutions' consultative approach for digital contactability across the 5 levers of digital communication Channel, Language, Content, Intensity, and Time of communications.

=>Align campaign strategy with risk and language-based segmentation

Identify the most appropriate mode of collections

=> Perform A/B testing and modify strategies to improve engagement with our campaign performance monitoring

=> Contact borrowers with region-specific SMS and Voice message campaigns

=> Gain real-time visibility of all interactions with borrowers including call recordings on the CG Platform

Key Benefits of our Digital Debt Management

Increased Collection Rates

Our world-class team are provided with real-time insights collected with the help of machine-learning tools. We provide customers with flexible repayment options, optimised contact points increasing the chances of debt recovery.

Enhanced Operational Efficiencies

Driven by intelligent automation and data-driven insights, our team delivers a customised and tailored experience for each customer.

Reduced Call Volumes

Our standardised process ensures compliance with guidelines. We don't bombard customers with repeated calls. Instead, we focus on high-risk cases, thereby increasing the chances of recovery.

Customer relations with transparent communication ...

Business solutions can help you get there.

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